Symes Solutions Customer Portal Update
We have updated the Symes Solutions billing and support portal to WHMCS v9, giving customers a cleaner, faster and more modern experience when managing hosting services, domains, invoices and support requests.
The update is part of our ongoing work to improve the reliability, usability and security of the Symes Solutions hosting platform. The customer portal now has a refreshed design that better matches our main website, along with improved navigation across hosting, domain and support areas.
A cleaner customer area for managing your services, domains, invoices and account details.
Updated domain registration tools, including improved search and domain suggestion features.
Easier access to support tickets, knowledgebase articles and service information.
WHMCS v9 includes a number of platform improvements designed to make billing, ordering and account management more reliable. Some of the major improvements introduced in the WHMCS v9 release include:
Good to know: Your existing services, invoices, support tickets and login details remain the same. This is a platform and design update, not a change to your hosting service.
| Area | What You Can Do |
|---|---|
| Client Area | View and manage your account, services, domains, invoices and contact details. |
| Hosting Services | Review your hosting plans, active services and related billing information. |
| Domains | Search for new domains, transfer domains and manage domain-related services. |
| Invoices | View invoice history, check unpaid invoices and manage billing records. |
| Support | Open a support ticket, read knowledgebase articles or contact us for help. |
If you have any trouble logging in, finding your services or using the updated customer portal, please contact the Symes Solutions support team and we will be happy to help.